The startup Prosper AI, specialized in artificial intelligence for end-to-end patient journey management, has closed a $30 million Series A funding round led by Andreessen Horowitz (a16z), with participation from Base10 and continued support from Emergence Capital, Y Combinator, and Company Ventures.
The company, founded by entrepreneurs Xavier de Gracia and Josep Mingot, has developed a platform capable of automating key healthcare processes, from appointment scheduling and insurance verification to patient billing and communications with insurers. Its technology already serves more than 150,000 healthcare professionals and supports processes linked to over $1.3 billion in medical care.
The new funding comes after a period of strong growth. In just six months, the company has grown revenue fivefold, added more than 40 new healthcare organizations to its customer base, and established itself as one of the most prominent emerging players in the application of artificial intelligence to healthcare administration. According to the company, it currently wins 80% of the competitive evaluations in which it participates.
Prosper AI will invest $12 million (€10 million) over the next two years to strengthen its engineering and technology development hub in Barcelona. The startup already employs 30 professionals in the Catalan capital, expects to reach 60 employees before the end of the year, and aims to grow to 100 employees in the city by 2027.
"Barcelona has some of the most important attributes to become one of Europe’s major AI hubs," Mingot notes.
Beyond appointment scheduling
Although the first generation of healthcare AI solutions focused mainly on automating appointment scheduling, Prosper AI has taken a broader approach, addressing the entire patient journey.
Its platform answers phone calls, schedules appointments directly within electronic health record (EHR) systems, verifies insurance coverage, automates billing, and communicates with insurers when additional information is required. In this way, the company aims to eliminate the fragmentation that has historically characterized healthcare administrative workflows, which are typically split across multiple departments and software tools.
According to the company’s data, this lack of integration generates more than $450 billion in unnecessary administrative costs in the U.S. healthcare system.
By fully automating these processes, Prosper AI claims its clients can reduce administrative costs by more than 40%, while also providing patients with greater transparency regarding insurance coverage and out-of-pocket costs before receiving care.
The company’s clients include medical groups such as Preferred Dermatology, hospital systems such as Jackson Memorial Hospital—the second-largest hospital in Florida—and healthcare technology companies such as Athenahealth, one of the largest ambulatory electronic health record platforms in the United States.
A platform gaining ground over competitors
Prosper AI’s ability to manage processes beyond simple appointment scheduling is one of the key factors behind its growth.
“We evaluated seven different vendors through an extensive RFP and live demonstration process and concluded that Prosper AI had the most comprehensive platform,” said Jonathan Banta, CEO of The 44 Group and cofounder of The Executive Roundtable, a provider consortium representing more than 600 physicians. “The difference wasn’t simply scheduling. Prosper AI was the only platform capable of handling insurance verification, patient financial responsibility, and the broader workflows required to support the entire patient journey.”
Similarly, Noah England, COO of Piedmont Dermatology, highlighted the platform’s level of automation.
“Out of the gate, Prosper AI was handling more than 50% of our patient conversations end-to-end, including complex cases involving real-time benefits verification. Many organizations using other AI solutions remain stuck at 20–30% automation because those systems stop at scheduling.”
Major technology companies also choose Prosper AI
Adoption of the platform is not limited to hospitals and medical groups. Some of the leading healthcare technology companies have also selected the startup’s solution.
Athenahealth, whose platform covers more than 60 million patients in the United States, selected Prosper AI to support internal conversational AI workflows. Likewise, ImagineSoftware, a healthcare technology provider serving more than 100,000 physicians and processing over $65 billion in claims annually, adopted the platform after evaluating it against competing solutions.
“We reviewed multiple AI platforms, and Prosper AI consistently delivered the strongest performance, now handling thousands of conversations per day across multiple clients on our platform,” said Sam Khashman, CEO of ImagineSoftware. “In repeated side-by-side evaluations, Prosper AI achieved the highest accuracy and completion rates.”
Backing from Andreessen Horowitz and Base10
Investors believe Prosper AI addresses a growing need in healthcare: integrating administrative workflows that directly impact patient experience and provider economics into a single platform.
“AI should make healthcare infinitely accessible,” said Jay Rughani, Partner at Andreessen Horowitz. “Prosper AI stood out because of the scope of their ambition: they want to eliminate every administrative friction point between a patient and the care they need. What convinced us was the pattern we kept hearing from customers — providers would deploy Prosper AI for scheduling, then quickly ask them to take on insurance verification, then billing, and so on. That pull-through only happens when your technology can consistently guide patients through the care journey end-to-end. It’s no surprise Prosper AI is winning the vast majority of competitive evaluations they enter.”
Adeyemi Ajao, cofounder and Managing Partner at Base10 Partners, added: “Prosper AI is leveraging agentic AI to transform the way provider groups and hospitals engage with patients, driving not only savings, but increased revenue and better patient experience.”
Building the AI workforce for healthcare
The company will use the new funding to expand its engineering and customer success teams, strengthen integrations with leading EHR platforms, and accelerate its expansion across hospitals, medical groups, and healthcare technology companies.
“Healthcare providers don’t want separate tools for scheduling, insurance verification, and billing,” said Xavier de Gracia, cofounder and CEO of Prosper AI. “They want a single platform capable of managing the workflows that determine whether care happens and whether providers ultimately get paid. That’s what we’ve built, and it’s why providers, health systems, and healthcare technology companies are choosing Prosper AI.”
In the long term, the company aims to become the AI infrastructure powering the administrative backbone of healthcare, reducing inefficiencies, improving access to care, and enabling clinicians to spend more time with patients.
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The company, founded by entrepreneurs Xavier de Gracia and Josep Mingo...
