Arcano has advised Stay App and its shareholders on its sale to RealTime Reservation

ARCANO acted as exclusive financial advisor to the shareholders of Stay App on the sale of the company to RealTime Reservation, which will become backed by Wavecrest following the transaction.

Transaction Rationale

- The transaction brings together two highly complementary hospitality technology platforms, combining Stay App’s capabilities in digital guest experience with RealTime Reservation’s offering in reservations and ancillary services monetization.

- The combination under Wavecrest strengthens an end-to-end offering for hotel chains and resorts, spanning branded digital channels, digital compendium and guest communications through to service reservations, payments, reporting and PMS/POS integrations.

- The integration creates opportunities for cross-selling, deeper penetration within existing accounts, geographic expansion and an enhanced value proposition for premium hotels and resorts.

The transaction forms part of Wavecrest’s simultaneous acquisition of RealTime Reservation and Stay App, aimed at strengthening a hospitality software platform focused on guest experience digitalization, operational efficiency and ancillary revenue generation.

Founded in 2010, Stay App has developed a solution covering the pre-stay, in-stay and post-stay journey, including functionalities such as digital compendium, reservations, live requests, chat, notifications, room service, outlet reservations, analytics and PRO modules for F&B, restaurants, spa, cabanas, kids club and instant feedback. Its shareholders include Bonsai Partners, among others. Stay App contributes a white-label SaaS web and mobile platform, present in more than 1,300 hotels across 70+ countries and adopted by leading international hotel chains, enabling centralized guest interactions before, during and after the stay.

RealTime Reservation complements this offering through a pre-arrival and property services booking platform integrated with hotel systems and designed to transform ancillary services into a source of incremental revenues for hotels and resorts. RealTime Reservation provides a platform specialized in maximizing ancillary revenues and optimizing operations, facilitating inventory management, availability, payments and reservations for property services, including amenities, activities, F&B, pool & beach, spa & wellness, parking and meetings on demand.

Through this transaction, ARCANO continues to strengthen its positioning as a leading advisor in M&A transactions within software and technology-enabled services, combining deep sector knowledge with strong execution capabilities in international transactions.